In many Malaysian households, domestic workers serve a crucial function in keeping the household running. From housekeeping, cooking, to childcare and elderly care, these helpers contribute significantly to daily family life.

Who Are Domestic Workers?

Domestic workers—sometimes called helpers—are hired personnel who handle various household responsibilities. In Malaysia, they often come from countries such as Cambodia, and are usually hired through registered maid agencies.

### Common Duties of Domestic Workers

The day-to-day tasks of domestic workers can vary by family, but typically include:

- General housekeeping
- Daily cooking
- Washing and ironing clothes
- Babysitting
- Elderly care
- Running errands

Some domestic workers are also trained in special needs assistance, depending on family needs.

### Hiring a maid agency malaysia the Right Way

To hire properly a domestic worker in Malaysia, employers must go through a licensed agency approved by the MOHR and the Immigration Department of Malaysia. Agencies such as Agensi Pekerjaan Havannah Sdn Bhd are known for their professional approach.

These agencies handle:

- Recruitment
- Document preparation
- Medical checkups
- Pre-deployment training

### Respecting Worker Rights

As awareness grows, Malaysia continues to enhance legal protections for domestic workers. Employers are expected to:

- Provide a respectful household
- Allow adequate off-days
- Honor salary agreements
- Not overwork the helper

Workers also deserve:

- Healthcare access
- A decent living space
- Freedom from harassment or mistreatment

### Building a Respectful Relationship

A healthy relationship between an employer and domestic worker is built on:

- Mutual understanding
- Consistency and fairness
- Human dignity and kindness

Treating your domestic worker with dignity ensures not just their well-being, but also a peaceful home.

### Final Thoughts

Domestic workers are more than just assistants—they’re key contributors of many Malaysian households. By understanding their role and promoting fair, ethical employment, we can ensure mutual respect in our homes.